Perform the steps that the user performs, browsing the requested applications, interacting with the same elements and on the user selections, to perceive the same quality of service that your users perceive.
User experience monitoring
Evaluate the quality of your services proactively with ASMPerform the steps that the user performs, browsing the requested applications, interacting with the same elements and on the user selections, to perceive the same quality of service that your users perceive.
Analyze your users' critical services through immediate reports and alerts to improve their experience and prevent service.
ASM is the service monitoring system most similar to a real user since dedicated conditions are established, with assigned resources and test conditions, more similar to real users.
ASM is a 24x7 monitoring service, which checks through user experience if
any of your services goes down, in case this happens it sends an alert E-mail
to notify you, in this way you can find out as soon as possible, the unavailability
of your application.
With ASM you can obtain user experience data from any
country, since you can choose the location of the robot from where you want the
monitoring to take place.
Proactive analysis of the user experience 24x7.
ASM Performs the steps
that the user performs browsing the requested applications by interacting with the same
elements and on the user selections, to receive the same quality of service
that your users perceive.
With ASM you can have your online reports through the Management console, since it allows you to consult online the data obtained by the ASM robots (web availability, display times...)
ASM allows from the Management Console the administration of self-customizable alarms, which allow sending emails and/or SMS to certain people when errors or service outages are reproduced, it also allows establishing automatic notifications if the display times are not within the established thresholds.
NexTReT offers the monitoring service consisting of:
With ASM you can choose the location of your robot for monitoring and obtain user experience data from any other country.
For optimal service quality management, it is also necessary to measure, analyze and act on other factors through complementary solutions: