ISM - Internet Status Monitor
24x7 Proactive analysis of the user experience
ISM performs the same steps as the end-user, browsing sites and clicking on their selections. Check the service quality that the users perceive.
ISM online
In the Management Console online reports are available showing the data generated by ISM robots (web availability, visual time...)
ISM Alerts
ISM allows you to manage self-customizable alarms, which can be sent by e-mails and /or SMS to operators notifying a service fail. It allows you to set automatic notifications if visual times do not match the thresholds too.
ISM Service
NexTReT web site monitoring service consists of:
- Web site monitoring based on user experience.
- Visual time, availability and any other relevant information reports.
- Implementation of ISM within our infrastructure with dedicated conditions (PC, ADSL...).
International web monitoring
ISM Robot location can be chosen to monitor and collect user experience data from other countries.
Other service quality solutions
For optimal service management is also necessary to measure, analyze and act on other factors through complementary solutions: